We Are here to help

We want you to feel confident trying Secret Vegetables. If something isn’t right with your order, we’re here to help.

Return Eligibility

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can help resolve the issue.

To request a return or replacement, please include:

  • Your order number
  • A brief description of the issue
  • Photos if the product arrived damaged

Non-Returnable Items

For safety and quality reasons, opened food products may not be eligible for return unless the item arrived damaged or defective.

Refunds or Replacements

If a return is approved, we will provide either:

  • A replacement product, or
  • A refund to the original payment method

Refund timing may depend on your payment provider.

Start a Return

If you need help with an order, please contact us and we’ll be happy to assist.

Contact Us